Terms and Conditions

GENERAL TERMS AND CONDITIONS OF USE FOR THE LUMII SOLUTIONS WEBSITE

Last updated: May 30, 2025

1: Purpose

The purpose of these “General Terms and Conditions of Use” is to provide a legal framework for the use of the Lumii Solutions website and its services.

The general terms and conditions of use must be accepted by every User, and accessing the site constitutes acceptance of these terms and conditions.

2: Legal Notice

The Lumii Solutions website is published by Développement Innovations Haut-Richelieu, a non-profit organization with its head office located at 380, 4e Avenue, P.O. Box 911, Saint-Jean-sur-Richelieu, Quebec, J2X 4J5, and a place of business located at 8, Boulevard du Frère André, Mont-Saint-Grégoire, Quebec, J0J 1K0.

The information and content on the Lumii Solutions website are provided for informational purposes and on an “as-available” basis. Lumii Solutions makes no representations or warranties regarding the accuracy or completeness of the information or content on the Lumii Solutions website.

3: Access to services

The user of the Lumii Solutions website has access to the following services:

  • Fiber optic deployment stages;
  • Offers and relevant information regarding the services provided;
  • Technical support tool;
  • Applications;
  • Blog;
  • Client Area;

The Lumii Solutions website and its various services may be interrupted or suspended by the Publisher—notably for maintenance purposes—without any obligation to provide prior notice or justification.

4: User Responsibility

The User is responsible for the risks associated with the use of their login ID and password for their Customer Area.

The User assumes full responsibility for their use of the information and content found on the Lumii Solutions website.

Any use of the service by the User that results, directly or indirectly, in damage shall give rise to an obligation to indemnify the site.

5: Liability of the Publisher

Lumii Solutions cannot be held liable for any server or network malfunction.

Similarly, the site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

6: Intellectual property

The content of the Lumii Solutions website (logos, text, graphic elements, videos, etc.) is protected under Canadian intellectual property and copyright laws.

The User must obtain authorization from Lumii Solutions prior to any reproduction, copying, or publication of this various content.

7: Personal data

When the User needs to access information on the Lumii Solutions website, the provision of personal and confidential information may be required. By agreeing to this request, the User consents to be bound by the terms of the privacy policy, in accordance with applicable laws and regulations.

The User’s email address may be used by the Lumii Solutions website, in particular, to communicate various information and to manage the account.

8: Changes to the General Terms of Use

The Lumii Solutions website reserves the right to modify the terms of these General Conditions of Use at any time and without explanation. In the event of dissatisfaction, your recourse is to discontinue use of the Lumii Solutions website.

9: Governing law and competent jurisdiction

In the event of an unresolved dispute, claim, or legal action between the User and Lumii Solutions, the parties acknowledge the exclusive jurisdiction of the courts of the Province of Quebec (District of Iberville) as the appropriate venue for hearing such claims or legal actions, to the exclusion of any other judicial district that might otherwise have jurisdiction over such a dispute under applicable law. Terms and conditions currently in effect.