{"id":3814,"date":"2025-05-13T15:43:15","date_gmt":"2025-05-13T19:43:15","guid":{"rendered":"https:\/\/lumii-marketing.canadacentral.cloudapp.azure.com\/installation-guide-for-your-tv-platform\/"},"modified":"2025-05-13T15:43:15","modified_gmt":"2025-05-13T19:43:15","slug":"installation-guide-for-your-tv-platform","status":"publish","type":"post","link":"https:\/\/lumii-solutions.com\/en\/installation-guide-for-your-tv-platform\/","title":{"rendered":"Installation guide for your TV platform"},"content":{"rendered":"<p>&nbsp;<strong>The new Viiv TV platform<\/strong>&nbsp;will be launched on&nbsp;May 20.<\/p>\n<p>Welcome to&nbsp;<strong>Viiv TV,<\/strong>&nbsp;an extremely high-tech TV platform!<\/p>\n<p><strong>Download the Viiv TV app<\/strong><\/p>\n<p>Download the Viiv TV application and access all<br \/>your content on all your devices at any time*.<\/p>\n<p>Available on the&nbsp;<strong>Apple Store<\/strong>&nbsp;or&nbsp;<strong>Google Play Store&nbsp;<\/strong>starting May 20.<\/p>\n<pre id=\"tw-target-text\" class=\"wp-block-preformatted\"><a href=\"https:\/\/play.google.com\/store\/games?hl=en_CA&amp;gl=US\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a>&nbsp;&nbsp;<a href=\"https:\/\/www.apple.com\/ca\/app-store\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/pre>\n<p>*Available with participating channels.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><strong>Start installing your TV platform<\/strong><\/p>\n<p>Make sure that your&nbsp;<strong>GigaSpire router<\/strong>&nbsp;<strong>is configured<\/strong>&nbsp;and that your&nbsp;<strong>Wi-Fi network is activated<\/strong>&nbsp;before starting to install your TV platform. The&nbsp;<strong>green light<\/strong>&nbsp;means that your router is working.<\/p>\n<p><a href=\"https:\/\/lumii-solutions.com\/en\/support\/\" target=\"_blank\" rel=\"noreferrer noopener\">Find out more about self-installation of your router<\/a><\/p>\n<p><strong>1-&nbsp;<\/strong><strong>Connect your receiver<\/strong><\/p>\n<p><strong>1.1.Connect the HDMI cabl<\/strong>e to the HDMI port on your receiver and on your television.<\/p>\n<p><strong>1.2. Connect the power supply&nbsp;<\/strong>to your receiver, then plug it into an electrical socket.<\/p>\n<p>The LED on your receiver will light up red for 5 seconds before turning pale blue.<\/p>\n<p><strong>2-<\/strong><strong>&nbsp;Turn on your television<\/strong><\/p>\n<p>Turn on your TV using the remote control, then choose the appropriate HDMI source.<\/p>\n<p><strong>3-&nbsp;<\/strong><strong>Follow the instructions on the screen<\/strong><\/p>\n<p>Follow the on-screen instructions to connect to your Wi-Fi network, then proceed to the configuration of your decoder and voice remote control.<\/p>\n<p><strong><br \/>Do you have a Google account?<\/strong><\/p>\n<p><strong>YES :<\/strong>&nbsp;Connect it to your receiver during configuration.<br \/><strong>NO :<\/strong>&nbsp;Skip this step when configuring your receiver.<\/p>\n<p><strong>C<\/strong><strong>ongratulations !<\/strong><br \/>Your TV platform and remote control are now operational.<\/p>\n<p><strong>4-&nbsp;<\/strong><strong>Log in to your account<\/strong><\/p>\n<p><strong>4.1. Enter your IHR username.<\/strong><br \/>Your username can be found in the general details section of your invoice.<\/p>\n<p><strong>4.2. Enter your password.<\/strong><br \/>Your password is the same as your IHR Customer Space password.<\/p>\n<p><strong>5-&nbsp;<\/strong><strong>Need to recover your password?<\/strong><\/p>\n<p><strong>5.1.<\/strong>&nbsp;Go to&nbsp;<strong><a href=\"https:\/\/clients.ihrtelecom.com\/connexion\/\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Space.<\/a><\/strong><\/p>\n<p><strong>5.2.<\/strong>&nbsp;Click on&nbsp;<strong>Recover my password.<\/strong><\/p>\n<p><strong>6.&nbsp;Return your old receiver<\/strong><\/p>\n<p>Returning your old decoders to an ecocentre \/ recovery centre is a good way to recycle obsolete electronic equipment.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><strong>Do you have a streaming media device?<\/strong><\/p>\n<p>The TV platform is compatible with streaming media devices such as:<br \/>\u2022 Amazon Fire TV<br \/>\u2022 Android TV<br \/>\u2022 Apple TV<\/p>\n<p>For any questions regarding streaming devices, please refer to the device\u2019s user guide or ask for advice at an electronics store.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<p><strong><br \/><a href=\"https:\/\/lumii-solutions.com\/wp-content\/uploads\/2025\/06\/One-pager_Telecommande_EN.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download the remote control guide<\/a><\/strong><\/p>\n<p>For further information,contact us<br \/>at&nbsp;<strong>450 346-0057 | 1 888 346-0057<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The new Viiv TV platform will be launched on May 20. Welcome&#8230;<\/p>\n","protected":false},"author":2,"featured_media":3815,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[105],"tags":[],"class_list":["post-3814","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-new"],"acf":[],"_links":{"self":[{"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/posts\/3814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/comments?post=3814"}],"version-history":[{"count":0,"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/posts\/3814\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/media\/3815"}],"wp:attachment":[{"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/media?parent=3814"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/categories?post=3814"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lumii-solutions.com\/en\/wp-json\/wp\/v2\/tags?post=3814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}